I am now being prompted to update to Monteray (for some reason I couldn't go straight to Monteray from High Sierra). Then followed further instructions and eventually Norton Security successfully set up and working. When I opened Norton the Set Up not complete message appeared again but this time when I went to System Preference/Security & Privacy the Allow button was there - I unlocked padlock at bottom and clicked to Allow. When process completed an Installation Successful Message appeared and I clicked the button to Restart. Installer screen appeared and clicked on Install. I followed the instructions and opened the downloaded file. A pop up appeared asking me if I wanted to download Norton Security on this device and I clicked Agree & Download on Mac option. On the Mac Air I went to safari, signed into my MyNorton Account and clicked on the user icon at top right hand side.Ĭhose Manage My Subscriptions and found the Norton Security subscription that the Mac Air was using (for me it is one of a Norton Security 10 devices subscription). Managed to resolve the issue, without uninstalling existing Norton Security from Mac Air as follows:
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